Insights

Field notes from a decade of local search work.

Practical guides, honest opinion, and the occasional case study. Written by our strategists for owner-operators.

Microsoft Advertising dashboard
Microsoft Ads

Why Microsoft Advertising quietly outperforms Google for local services

Bing's audience skews older, higher-income, and more likely to convert. Here's how we set up campaigns to capture that intent.

8 min read · Apr 12, 2026
Local storefronts
Local SEO

The 2026 Google Business Profile checklist

Sixteen fields most owners never fill in — and the four that move rankings within 30 days.

6 min read · Mar 30, 2026
Strategy notes
Strategy

Bing Webmaster Tools: an underused advantage

Bing Webmaster is free, generous with data, and largely ignored. Here's a two-hour setup that pays off for years.

5 min read · Mar 18, 2026
Business owner
Reviews

The ethical way to ask for reviews (and the emails we use)

Google's guidelines are strict. Here's a request cadence that stays compliant and still doubles review volume.

7 min read · Feb 22, 2026
Team meeting
Analytics

GA4 for owner-operators: the only five reports you need

Skip the noise. These five GA4 explorations tell you everything a small business owner should track weekly.

9 min read · Feb 05, 2026
Ads dashboard
Case study

How Coastline HVAC cut ad spend 33% and doubled leads

Six months, one account rebuild, one landing page. Here's the full playbook — numbers included.

11 min read · Jan 14, 2026

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